Effective Date: 20 March 2025

Privacy Policy

At KSL Energy (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, kslenergy.ie (the “Website”).

By using our Website, you consent to the practices described in this policy. If you do not agree with the terms of this policy, please refrain from using our Website.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name

• Email address

• Phone number

• Address

• Any other information you provide when contacting us via forms or email.

b) Non-Personal Information

• IP address

• Browser type

• Device information

• Pages visited and time spent on the Website

• Referring website URLs

• Cookies and similar technologies to enhance your browsing experience.

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide the services you request.

• To improve the functionality and user experience of our Website.

• To send updates, promotions, or information relevant to our services (only if you have opted in to receive such communications).

• To monitor and analyse Website usage to enhance performance.

• To ensure compliance with legal obligations and protect against fraud or unauthorised access.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

• With trusted service providers who assist us in operating our Website or delivering services, subject to strict confidentiality agreements.

• To comply with legal requirements, enforce our terms of use, or protect our rights, safety, or property.

• In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies collect information such as:

• Preferences and settings

• Analytics and performance data

You can control cookies through your browser settings, but disabling them may limit the functionality of our Website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no online data transmission or storage system is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party websites you visit.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your personal data.

• Withdraw consent for data processing where applicable.

• Lodge a complaint with the relevant data protection authority.

To exercise your rights, please contact us at [your email address].

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to our Website. Please check this page regularly for updates.

If you have any questions about this Privacy Policy, please contact us at [your contact email].